A Card Verification Code, or CVC, is a number that provides extra security to credit and debit card holders, in case an unauthorized person gets a hold of your account number. CVCs are one way to make sure someone has the actual card in his or her possession.
The location of the CVC and number of digits varies depending on card type.
American Express | the CVC is the four digits located on the front of the card, on the right side. MasterCard and Visa | the CVC is the last three digits of the number that appears on the back of your card in the signature bar.
Most people sell to others, whether selling products, services, medical care, or even ideas. Selling with integrity is really the ability to influence others to respond affirmatively to something they actually want or need.
The Enneagram is extraordinarily useful in sales in three different ways: to help sales personnel understand how their approach has both type-based strengths and weaknesses, and also includes specific paths for professional development; for sales managers to learn how to best support and develop their sales staff; and to enable those in sales and customer service to focus their efforts on the needs and interpersonal styles of customers and clients of each Enneagram type.
Find out about the sales and service strengths, challenges and development tips for each Enneagram type.
One
Organized, precise, provide product and service details, excellent follow-through Two
Establish strong customer relationships, warm, service-oriented, committed to meeting customer needs Three
Confident about product and services, competent, efficient, focused on closing the sale Four
Interesting, bring creativity to the product and service offerings, listen well to customer needs Five
Non-intrusive, knowledgeable about all aspects of product and service offerings, deliver what is promised Six
Convey both the opportunities as well as the risks of products and services, quick-witted and humorous Seven
Enthusiastic, able to articulate possible opportunities and creative uses related to products and services, engaging and charming Eight
Honest, candid, credible, able to sell products and services above and beyond initial requests Nine
Trustworthy, relaxed, develop rapport easily, non-aggressive, friendly, listen well
One
Want everything – products, services, and back-office support – to be 100% perfect, may give too much detail, become irritated easily Two
May have difficulty communicating negative information customer won’t like, such as changes in products or services, price increases, fewer benefits Three
May over-sell products and services or appear over-confident, too smooth, or insincere Four
May tell too many stories or incorrectly interpret customer reactions, may over-personalize customer complaints Five
May not appear warm, concerned or relational Six
May communicate too many concerns or downsides of products and services, can become reactive if customer becomes assertive Seven
May communicate only positive aspects of products and services while ignoring negative information, may not be empathic toward customer Eight
May feel overpowering or intimidating, aggressive or short-tempered Nine
May make unnecessary customer concessions in order to reduce tension, may not follow through on all details, especially if pressured
One
Focus on getting the key elements right, giving customers what they need rather than over-focusing on the details, and this will reduce your frustration and irritability Two
Be clear and unambiguous when presenting information customers may not like, remembering that clarity may be more important than trying to meet all customer needs Three
Pay extra attention to being forthright and entirely honest about all aspects of selling, including product and service details, costs, and time requirements Four
Listen to the customer four times more than you share your own thoughts, feelings, and opinions, do not take a “no” from a customer as a personal rejection Five
Communicate with customers from the heart as much as the head, recognizing that to fully understand customer needs requires empathy and emotional understanding Six
Reduce the quantity that you share with customers by 40% and start with positive information rather than anticipating product and service concerns Seven
Share both the positive and negative aspects of the products and services, and listen completely until customers have finished an entire thought before commenting Eight
Pull your intensity and energy back 30% to allow room for the customer to move forward and not feel overwhelmed by your intensity Nine
Be clear, concise and fully in your body when you interact with customers, and learn how to differentiate a request from pressure or demands
